Returns & Exchanges
We want you to feel confident and stylish in your medical alert jewelry. If you are not completely satisfied with your purchase, you may return your item within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Visit our online return portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the bracelet in its original designer packaging to ensure it remains protected and scratch-free during transit.
Affix Shipping Label
Print the prepaid shipping label provided via email and attach it to your package before dropping it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the item, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing